When you install a new image on the Prowise pc module without first checking the activation key the pc module comes with, you might lose the key and you can’t activate Windows on the new image. This article shows you how to check if there is a key on your OPS module and what you need to do if there is no activation key on your pc module anymore.
- Please try to retrieve the activation key as explained by Microsoft on their support page. Please check this link for the several options that Microsoft has to offer: https://answers.microsoft.com/en-us/windows/forum/windows_10-win_licensing/how-to-find-your-windows-product-key/f032f08f-f114-46f6-ab81-b28004dd43a0
- If the key on your pc module was an IOT Enterprise key, the product key is on a sticker on the OPS module.
- If the above options do not apply, because a new image was installed without checking the product key or the sticker was removed, we are sorry but you need to purchase a new product license key to activate Windows.