Signing out of your Prowise account ensures that no one else can access your data on shared or public devices. Additionally, you can manage remembered accounts to remove stored login information from a device.
Step-by-Step: Signing Out
A. Signing Out from a Prowise Application
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Locate your profile avatar, usually in the top-right corner of the web or desktop application.
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Click on the avatar to open the profile menu.
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Select Sign Out to log out from the application.
B. Signing Out from the Apps Overview
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Visit apps.prowise.com.
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Click Sign Out at the bottom of the page.
This is a quick way to log out if you have multiple applications open.
Managing Remembered Accounts
When signing in, Prowise will remember your account on the device for 10 days by default, allowing faster access without re-entering login credentials.
A. Removing a Remembered Account
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When you visit login.prowise.com, you may see a list of remembered accounts.
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Click the X next to the account you want to remove.
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This will delete the stored session from the device.
B. Forgetting Your Account During Sign Out
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When signing out, you will see an option to "Forget my account".
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Check this option before signing out to remove the remembered login.
C. Signing Out from External Providers
If you signed in using Google, Microsoft, or Apple, Prowise will recommend that you also sign out from these services to fully end your session.
Troubleshooting
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Still logged in after signing out?
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Ensure you have signed out from all active browser tabs or applications.
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Clear your browser cache and cookies.
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Can’t remove a remembered account?
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Try signing in again and selecting "Forget my account" before signing out.
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For further assistance, see Troubleshooting Login Issues.