1. Prowise - Customer Service
  2. Prowise Account
  3. Signing in

How to Sign In to Prowise

Prowise Sign-In allows you to securely access all Prowise applications with a single login. Depending on your device, location, and previous login history, the sign-in process may differ slightly. This guide will walk you through the different sign-in options and steps to access your account.

What to Expect on the Sign-In Screen

When you navigate to a Prowise application that requires authentication, you may see different sign-in screens based on your previous activity and location:

  • Account Memory: If you have previously signed in on the device, a shortcut to your last-used method will appear for quick access.

  • Picture Login: If your school network supports it, younger users may see the picture login screen.

  • Region Login: If your country or school uses a preferred authentication provider, those options will be displayed first.

  • Normal Login: If none of the above apply, the standard login screen will appear with various sign-in options.

Sign-In Methods

Prowise supports multiple ways to sign in:

A. Sign In with Google, Microsoft, or Apple

  1. Click on the relevant provider icon.

  2. Follow the prompts to authenticate using your third-party account.

  3. If successful, you will be redirected to your application.

B. Sign In with a School or Institution Account

  1. Click on "Sign in with a school account."

  2. Select your institution or region if required.

  3. Follow your school’s authentication process.

  4. If successful, you will be redirected to your application.

C. Sign In with Email and Password

  1. Enter your registered email address.

  2. Click Next and enter your password.

  3. Click Sign In.

  4. If you forgot your password, use the Account Recovery option.

D. Sign In with Picture Login (For Younger Users)

  1. If enabled, select your school (if required), group and user.

  2. Choose the correct sequence of pictures or enter a password.

  3. If this method is unavailable, use a different sign-in option.

  4. Read more about this method in How to Use Picture Login

E. Sign In with QR Code

  1. Select "Sign in via another device."

  2. Open the Prowise login page on your smartphone.

  3. Scan the QR code to complete the sign-in process.

Troubleshooting Sign-In Issues

If you encounter any issues:

  • Forgot your password? Use the Account Recovery guide.

  • Can’t find your institution login? Check your selected region or contact your administrator.

  • Sign-in not working? Try clearing your browser cache or using an incognito window.

Next Steps