General

Quick answer to your question

• SSO maintenance
• I am experiencing problems using Presenter on a third party touch screen, can you help?
• When I write with the calligraphy pen and change to another mode, the lines become thin and therefore harder to read.
• Why do I get a white screen when I want to return to Presenter after taking a screenshot?
• How can I move and/or copy my files or folders?
• How do I create a shortcut to Prowise Presenter on my desktop?
• Can I open up to two tabs in Presenter?
• How can I delete my own images?
• Why are my shortcut keys no longer working on MacOS?
• My text seems to be staggered, how is that possible?
• Why is the collaboration function no longer visible?
• How can I share my screen with ProConnect?
• Why can't I save my file?
• Why do I get 0000 0000 as a code in ProConnect?
• How do I use Prowise Presenter in a separate window?
• Why doesn't the timer expire?
• Searching for images in media library returns incorrect results, how is that possible?
• Why is my selected background not displayed?
• Why does Presenter refresh after a certain period of inactivity?
• I get the message "Out of memory", what should I do?
• I get the message "Memory access out of bounds", what should I do?
• I'm having trouble loading lessons, what can I do?
• How can I import or export files?
• How can I create folders myself?
• How do I add my own pictures or sounds to Presenter?