How to Create and Manage Secrets

Creating a Secret

Safe Share allows both Prowise personnel and customers to securely share sensitive information. The process differs slightly based on the user type.

1. Log in to Safe Share: https://safe-share.prowise.com/.

2. Go to 'Share Text' or 'Share Files'.

3. Enter the secret:

   • For text: Type up to 1024 characters.

   • For files: Upload up to 10 files (with a total maximum size limit, based on type).

4. Select a recipient group:

   • Choose one of the available Prowise groups (e.g., Service, GO Engineers, Inside Sales).

5. Set the secret's lifetime:

   • Options: 5 min, 15 min (default), 30 min, 1 hour, 4 hours, 1 day, 3 days, 7 days.

6. Generate the link by clicking 'Opslaan & link genereren' (Save & generate link).

7. Manually share the generated link with the recipient via email, chat, or other secure communication channels.

Managing Secrets

Secret Lifetime & Expiration

• By default, secrets expire after 15 minutes.

• Choose the shortest practical expiration time to minimize exposure.

• Once expired or accessed, the secret is permanently deleted.

Deleting a Secret Before Use

• If a sender wants to revoke access before the recipient opens it:

  1. Navigate to the confirmation page after generating the link.

  2. Click 'Delete' to remove the secret immediately.

Security Best Practices

• Do not share secrets via email – only send the Safe Share link.

• Use the shortest possible expiration time.

• Verify recipient details before sharing sensitive information.

• Once opened, the secret is gone – ensure recipients save it before refreshing or closing the page.

For instructions on opening a secret, see the 'How to Open a Secret' article.