What is Safe Share?
Safe Share is a secure tool designed to facilitate the exchange of sensitive information, such as passwords, credentials, private keys, and other confidential data, between Prowise personnel and customers. Unlike traditional email or chat, which store messages for extended periods and pose security risks, Safe Share ensures that shared secrets are accessible only once and then permanently deleted.
You can access Safe Share at: https://safe-share.prowise.com/.
Why Use Safe Share Instead of Email?
Emails and standard messaging platforms are not designed for secure data exchange. Some key risks of using email include:
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Long-term storage – Emails are stored indefinitely in inboxes, increasing the risk of compromise if an account is hacked.
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Forwarding risks – Recipients may unintentionally or intentionally forward sensitive information to unauthorized parties.
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Unencrypted transmission – Some email providers do not encrypt data end-to-end, making messages vulnerable to interception.
Safe Share mitigates these risks by enforcing one-time access to shared secrets, encrypting stored data, and allowing users to control the expiration time of shared information.
Who Can Use Safe Share?
Safe Share is designed for secure communication between Prowise personnel and customers. Access is limited based on the following criteria:
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Prowise personnel can create and share secrets with specific customers by entering their email addresses.
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Customers can securely share secrets with designated Prowise teams (e.g., Service, GO Engineers, Inside Sales).
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Guests (non-Prowise users) may be invited by Prowise personnel to share sensitive information via a temporary, single-use link.
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Customers cannot share secrets with other customers.
Key Benefits of Using Safe Share
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One-time access – Shared secrets can only be accessed once before automatic deletion.
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End-to-end encryption – Text secrets are encrypted from sender to recipient, ensuring privacy.
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Custom expiration times – Users can specify how long a secret remains available before being deleted.
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No accidental storage – Secrets are never stored in email inboxes or chat histories.
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Controlled recipient access – Only the intended recipient can open the secret, reducing the risk of leaks.
By using Safe Share, Prowise ensures that sensitive data is shared in a secure, controlled, and compliant manner, reducing risks associated with traditional communication channels.
For more details on how to use Safe Share, check out the related articles in this section.