1. Prowise - Customer Service
  2. Prowise Account
  3. Organisation Account

How to Manage Groups (Teams, Classes)

Groups allow organisation administrators to structure users based on teams, classes, or other organisational needs. This guide explains how to create and manage groups in the Prowise Management Portal.

Accessing Group Management

  1. Go to account.prowise.com.

  2. Sign in with an Organisation Admin or School Admin account.

  3. Navigate to Group Management.

Step-by-Step: Managing Groups

Important: We strongly advise against manually editing groups or users that have been imported from an external source. Instead, we recommend running the import again and letting the external source be the single source of truth. Some fields may not be editable when the entities (group, user) are imported. Contact Prowise Service if you prefer importing.

A. Creating a New Group

  1. Open Group Management.

  2. Click Add Group.

  3. Enter the required details:

    • Group Name (e.g., Team A, Class 5B).

    • Group Icon (Optional): Assign an icon for easier identification.

    • Group Visibility: Set whether the group is displayed during login.

  4. Click Save to create the group.

B. Editing an Existing Group

  1. In Group Management, select the group to edit.

  2. Click Edit and update the necessary fields:

    • Name, icon, or other relevant settings.

  3. Click Save to apply changes.

C. Deleting a Group

  1. In Group Management, select the group to delete.

  2. Click Remove and confirm the deletion.

Note: Deleting a group does not delete its users but removes the group association.

D. Assigning Users to Groups

  1. Open User Management.

  2. Select a user and click Edit.

  3. Assign the user to the appropriate group.

  4. Click Save to confirm the assignment.

Next Steps

Now that you have configured groups, explore additional management tasks: