The remote control doesn’t work

Please note! Not all functionalities of the remote control already communicate with Prowise Central. These functionalities will be implemented via OTA updates later on. Work through the following steps:

  • Are the batteries inserted correctly? The batteries should be inserted into the remote control as follows:
  • Carefully remove the cover plate on the reverse side of the remote control.
  • Insert the two batteries supplied into the remote control.
  •  Insert the batteries with the positive and negative poles as indicated by the (+) and (-) signs in the battery compartment.
  • Close the battery compartment again by carefully replacing the cover plate.
  • Are you unsure whether the batteries have enough power left? If so, insert new batteries into the
    remote control.
  • Point the remote control directly at the ProLine+ logo, located on the front right-hand side of the
    screen. Check whether the LED on the front right-hand side of the screen is flashing