The incident affecting the sign-in process within our systems has been fully resolved. Login and account authentication are functioning as usual again.
Access to the following platforms is functioning properly again:
- GO
- Presenter 10
- Screen Control
- Central account system (including SSO integrations and authentication)
Our technical specialists have resolved the cause and will continue to monitor the systems closely to ensure stable operation.
We apologise for any inconvenience and thank you for your patience. Should you nevertheless continue to experience login problems, restart your browser/application or contact our support department.