Update on availability of Prowise services – Resolved
On Tuesday, 20 October, a critical security vulnerability was publicly disclosed in PHP, a widely used technology on which some Prowise services depend.
On Wednesday, 21 October, following reports of potential exploitation, we assessed the risks and decided to temporarily take affected services offline as a precaution. Once the security update became available later that afternoon, our technical teams immediately began implementing fixes and restoring systems safely.
We observed no indications that our services or data were compromised at any point; these measures were taken strictly to safeguard the confidentiality and integrity of customer data. Essential services unaffected by the vulnerability, including Prowise Single Sign-On (SSO) and our Service Portal, remained operational throughout.
Following the final updates and successful functional verifications, work on Prowise Learn and Prowise Account has been completed. All systems are fully updated, and all Prowise services are now restored and operating as expected.
We understand that this temporary downtime may have disrupted your daily activities, and we sincerely appreciate your patience and cooperation.