How do I fix image quality issues on the Prowise Touchscreen Max?

Experiencing flickering, strange colours or blurry visuals? These quick checks usually solve it.
 

1. Check Windows display settings
   • Go to Start → Settings → System → Display
   • Scroll down to Advanced display settings
   • Verify the resolution:
     • 16:9 screens → 3840 × 2160 (4K)
     • 21:9 screens → 5120 × 2160 (5K)
   • Set the Refresh rate to 60 Hz

   • Click Apply to confirm

      

2. Adjust brightness or presets

• Open Prowise Central QuickMenu→ Settings → Display
• Choose a Display Preset: Default, Bright, Colourful, Soft or Custom

• Fine-tune Brightness and Contrast as needed

   

3. Check your connection when using external sources

• Use a certified HDMI 2.1, DisplayPort or USB-C (Alt Mode) cable
• Replace any low-quality or damaged cables

• With USB-C, ensure the device supports DisplayPort Alt Mode

   

4. Restart your screen

Sometimes, a reboot fixes display issues.

Go to Start → Power → Restart or hold the Power button for 3 seconds.