Why do I get the message Error getting config after registering a screen in Screen Control?

If you receive the message “Screen Control: 'Error getting config”, this is probably because the screen has not been removed from admin.prowise.com after it was reset and re-registered.

You can resolve this by removing the screen from Screen Control. When you restart the screen, the settings will be loaded and the screen will reappear in Screen Control.

Contact us


WhatsApp +31 612 291 893

Mon - Thu:
7:00 - 18.00 CET
Fri:
7:00 - 17.30 CET

Call 0800 - 3586054

Mon - Thu:
7:00 - 18.00 CET
Fri:
7:00 - 17.30 CET

Chat

Chat met onze AI-assistent of spreek een medewerker
Start chat
Contact