Pay attention to the following:
- Is the Prowise Central menu launched from the PC module or from another input source? Then please shut down the menu by pressing the ‘eye’ in the middle of the Prowise Central menu, or by pressing the return button on the remote control.
- Is ‘Menu gesture’ turned off? When it’s turned off, it is not possible to launch Prowise Central by placing 5 fingers on the screen. Open the menu using the remote control and navigate to ‘General’ under settings. Switch on the toggle ‘Menu gesture’.
- Has the touch function been disabled using the remote control? Then press the red button on the remote control to enable or disable the touch function of the screen